Many organisations are streamlining their HR support structures and HR Service Delivery Model to deliver greater efficiency. As a result, companies have already launched a Shared Services Center (SSC) or have incorporated an outsourcing model.

Optimising the service delivery model is essential by continuous process improvements and enhancing the governance. We have experience in providing advice and support to clients in their optimisation of their HR Shared Services Model. Local Work Instructions (LWIs) for SSCs and Human Resources department will lead into clarity in roles and responsibilities. By training on local country specifics, Employee Relations and multicultural environments the HR Model will be a success.

Shared Services Center Support by Human In Progress works with clients to strategise, design and transition HR activities from a local HR approach to a global HR Operating Model. We support in activities related to:

  • Draft of Local Work Instructions (LWIs) for SSCs and HR;
  • Support in transitioning of HR activities and processes;
  • Coaching of HR Advisors in SSCs in regard to Dutch labour law;
  • Training on local country specifics, Employee Relations and multicultural environments.